General Terms of Use (GTU) – General Terms and Conditions of Sale (GTC)

GENERAL TERMS AND CONDITIONS OF USE AND SALE

Website: www.ilemaurice.im
Last updated: September 30, 2025

ARTICLE 1 – LEGAL INFORMATION

ARTICLE 2 – DEFINITIONS

" User " : refers to any natural or legal person who accesses the Site and/or uses its services.
"Publisher" : refers to the operator of the website www.ilemaurice.im.
" Customer " : refers to any natural or legal person who orders paid services on the Site.
" Content " : refers to all information, texts, images, videos, interactive maps, data and services present on the Site.
"Services" : refers to all the services offered by the Site, including in particular the services of referencing, advertising and promotion of tourist establishments.

ARTICLE 3 – PURPOSE AND ACCEPTANCE OF CONDITIONS

3.1 Purpose

These General Terms and Conditions of Use and Sale (hereinafter "GTC") are intended to define the terms and conditions under which the Publisher makes the Site and its services available, as well as the terms of sale of the paid services offered.

3.2 Acceptance

Access to and use of the Site implies full and unreserved acceptance of these Terms and Conditions. The User acknowledges having read these Terms and Conditions and accepts them without reservation.

If the Terms and Conditions of Use and Sale are not accepted, the User must refrain from accessing and using the services offered by the Site.

3.3 Modification

The Publisher reserves the right to modify these Terms and Conditions at any time. Modifications take effect immediately upon being posted online. Users are advised to regularly consult the Terms and Conditions to be aware of any changes.

ARTICLE 4 – ACCESS TO THE SITE

4.1 Free access

Access to the Site and to the consultation of its informative Content are free and open to any User with Internet access.

4.2 Availability

The Publisher strives to keep the Site accessible 24 hours a day, 7 days a week, subject to maintenance operations, updates and force majeure events.

The Publisher cannot be held responsible for any interruption, suspension or limitation of the operation of the Site, whatever the cause.

4.3 Technical Prerequisites

The User declares that they have the necessary skills and resources to access and use the Site. They are solely responsible for the proper functioning of their computer equipment and internet access.

4.4 Access Restrictions

The Publisher reserves the right to refuse or restrict access to the Site, temporarily or permanently, to any User who does not comply with these Terms and Conditions, without notice or compensation.

ARTICLE 5 – SERVICES OFFERED

5.1 Free Services

The Site offers the following free of charge:

Tourist information about Mauritius
Practical guides and informative articles
Geolocated interactive maps
Descriptive sheets for tourist sites, restaurants, accommodations and services
Tourist and cultural news
A search and navigation service

5.2 Paid Services

The Site offers paid services to tourism professionals:

Listing of activities, companies and establishments
Advertising promotion on the Site
Creation and management of detailed records
Advertising spaces and banners

The features, prices and terms of these services are detailed in the specific commercial offers.

ARTICLE 6 – TERMS AND CONDITIONS OF SALE FOR PAID SERVICES

6.1 Order

All orders for paid services must be subject to prior agreement between the Publisher and the Client. Orders can be placed:

By email to the address indicated in article 1
By phone
Via the Site's contact form
By any other means agreed between the parties

6.2 Quotation

Before any work begins, a detailed quote will be prepared and sent to the Client. The quote is valid for 30 days from the date of issue, unless otherwise stated.

6.3 Acceptance and conclusion of the contract

The contract is deemed concluded upon acceptance of the quote by the Client (signature, return by email with mention "Approved", electronic validation, or any other means allowing the Client's intention to be established).

6.4 Price

Prices are indicated in Euros (€) or Mauritian Rupees (MUR), as applicable, excluding taxes and including all taxes.

Prices are subject to change at any time. However, services will be billed based on the rates in effect at the time the Client accepts the quote.

Prices include:

The service ordered as defined in the quote
Any associated services mentioned

Prices do not include:

Additional content creation fees not included in the quote
Significant changes during the service

6.5 Payment terms

6.5.1 Timetable Unless otherwise stated in the quote, the payment terms are as follows:

50% upon order (deposit)
50% before going live or upon receipt of the invoice

For recurring services (monthly or annual subscriptions), payment is made in advance for the period concerned.

6.5.2 Payment methods The accepted payment methods are:

Bank transfer
Bank card
PayPal
Check

6.5.3 Payment terms Unless otherwise agreed, invoices are payable within 15 days from their date of issue.

6.5.4 Late payment In the event of late payment, the Publisher reserves the right to:

To demand full payment of the sums due before the online publication or continuation of the service
To suspend or cancel the current service
To apply late payment penalties at a rate of 3 times the current legal interest rate
To demand a fixed compensation of 40 euros for recovery costs

Failure to pay will automatically result in the termination of the contract and the immediate removal of all content published on behalf of the Client, without prejudice to any damages that the Publisher may claim.

6.6 Billing

An invoice will be issued for each service. It will be sent to the Client by email or post, according to the agreed terms.

The Client agrees to provide accurate and complete billing information.

ARTICLE 7 – PERFORMANCE OF SERVICES

7.1 Deadlines

The estimated completion times mentioned in the quote are indicative only. The Publisher strives to meet the stated deadlines but cannot be held responsible for any delays.

Any delay in the provision of the elements necessary for the performance of the service by the Client will result in a proportional postponement of the delivery time.

7.2 Client Obligations

The Client agrees to:

Provide all the necessary elements for the completion of the service (texts, images, logos, contact information, etc.)
Guarantee that he has all rights to the elements provided
To collaborate in good faith with the Publisher
Validate the intermediate steps within the agreed timeframe.
To meet one's payment obligations

7.3 Publisher's Obligations

The Publisher undertakes to:

Perform the ordered service diligently and professionally
Comply with the specifications agreed upon in the quote
Inform the Client of any event likely to delay or affect the service
Ensure the online publication and maintenance of content according to the agreed terms.

7.4 Validation and acceptance

The Client has 7 days from the date of notification of completion to submit any comments. If no response is received from the Client within this period, the service is considered accepted.

7.5 Duration of services

For subscription or recurring referral services:

The minimum commitment period is specified in the quote.
The contract is tacitly renewed for equivalent periods, unless terminated by one of the parties by registered letter with acknowledgment of receipt, subject to 30 days' notice before the expiry date.

ARTICLE 8 – RIGHT OF WITHDRAWAL

In accordance with Article L221-28 of the Consumer Code, the right of withdrawal cannot be exercised for the following contracts:

For the provision of services fully performed before the end of the withdrawal period and whose performance began after the consumer's express prior agreement and express waiver of their right of withdrawal
The supply of digital content not supplied on a tangible medium where performance has begun after the consumer's express prior consent and express waiver of their right of withdrawal

The services offered by the Site fall into these categories. However, if the right of withdrawal applies, the Client has 14 days from the date of acceptance of the quote to exercise this right, by email or registered letter with acknowledgment of receipt.

ARTICLE 9 – USE OF THE SITE AND CONTENT

9.1 Intellectual Property

9.1.1 Publisher's Rights The Site and all of its Content (structure, design, texts, images, videos, logos, icons, sounds, software, databases, etc.) are the exclusive property of the Publisher or are subject to authorization for use.

All intellectual property rights are reserved. Any representation, reproduction, adaptation, modification, translation or total or partial exploitation of the Site and its Content, by any means whatsoever, without the prior written authorization of the Publisher, is strictly prohibited and would constitute an infringement punishable under Articles L.335-2 et seq. of the Intellectual Property Code.

9.1.2 Exceptions The logos, trademarks, trade names and other distinctive signs reproduced on the Site belong to their respective owners. Their reproduction or use without authorization constitutes infringement.

9.1.3 Limited Use License The Publisher grants the User a private, non-collective and non-exclusive right to use the Site Content, strictly limited to:

Online consultation of the Site
Temporary reproduction on screen
Printing pages for personal, non-commercial use

Any other use requires the prior written authorization of the Publisher.

9.2 Content provided by Clients and Users

9.2.1 Warranty The Client guarantees that it has all the necessary rights and authorizations on the content it provides to the Publisher (texts, images, logos, etc.) and that this content does not infringe the rights of third parties (copyright, personality rights, trademark rights, etc.).

The Client shall indemnify the Publisher against any claim, action or demand from third parties relating to the content provided.

9.2.2 Operating License By providing content to the Publisher, the Client grants the Publisher a non-exclusive, worldwide, and royalty-free license to:

Reproducing, representing, adapting and distributing this content on the Site
Integrate them into the Site's database
Optimize them for SEO and web display

This license is granted for the duration of the online availability of the content and for purposes strictly limited to the operation of the Site and the performance of the service ordered.

9.2.3 Conservation The Publisher reserves the right to keep an archived copy of the published content, including after the end of the contractual relationship, for evidentiary purposes, to comply with its legal obligations and to ensure continuity of service.

9.3 Prohibitions

The User is strictly prohibited from:

Copying, reproducing, modifying, disseminating, distributing or commercially exploiting all or part of the Site or its Content is prohibited.
Create derivative works based on the Site
To systematically extract, collect or aspirate data from the Site (unauthorized scraping, crawling)
Using robots, scripts or automated tools to access the Site without authorization
Decompile, disassemble, or reverse engineer the technologies used by the Site.
Remove, modify or hide intellectual property notices
Using the Site for illegal, fraudulent purposes or purposes contrary to these Terms and Conditions of Use and Sale
To compromise the security or integrity of the Site
Spreading viruses, malware, or any malicious code
To impersonate another person or entity
Harassing, threatening, or infringing on the rights of other Users
Publishing content that is illegal, defamatory, abusive, racist, discriminatory, pornographic, or contrary to public order

ARTICLE 10 – PERSONAL DATA AND GDPR

10.1 Data Controller

The Publisher, in its capacity as data controller, implements personal data processing in compliance with Regulation (EU) 2016/679 of 27 April 2016 (GDPR) and Law No. 78-17 of 6 January 1978 as amended (Data Protection Act).

10.2 Data collected

The Site may collect the following personal data:

Browsing data (IP address, logs, cookies, pages viewed, browser, operating system)
Data voluntarily provided by the User (name, surname, email, telephone, company) via contact or order forms
Geolocation data (with user consent)
Order and payment data for customers

10.3 Purposes of the processing

The personal data collected is processed for the following purposes:

Managing access and navigation on the Site
Improving user experience and personalizing content
Processing contact and information requests
Order management, quotes and invoicing
Execution of ordered services
Customer relationship management and after-sales service
Sending information and newsletters (with consent)
Performing statistics and audience analysis
Compliance with legal and regulatory obligations
Fraud Prevention and Site Security

10.4 Legal basis

The treatments are based on:

The performance of the contract (Article 6.1.b of the GDPR)
User consent (Article 6.1.a of the GDPR)
The legitimate interest of the Publisher (Article 6.1.f of the GDPR)
Compliance with legal obligations (Article 6.1.c of the GDPR)

10.5 Data Recipients

The personal data is intended for:

The Publisher and its internal services
Subcontractors involved in providing services (hosting providers, payment providers, analytics tools, etc.)
The competent authorities in the event of a legal obligation

The Publisher ensures that its subcontractors provide sufficient guarantees regarding data protection.

10.6 Transfer outside the EU

Personal data is hosted within the European Union. In the event of a transfer outside the EU, the Publisher ensures that appropriate safeguards are in place (standard contractual clauses, adequacy decision, etc.).

10.7 Shelf life

Personal data is kept for the period necessary for the purposes for which it is processed:

Browsing data: 13 months
Contact and prospect data: 3 years from the last contact
Customer data and invoices: legal retention period for accounting purposes (10 years)
Geolocation data: session duration or until consent is revoked

10.8 Rights of individuals

In accordance with the GDPR, the User has the following rights:

Permission to access : to obtain confirmation that data concerning him/her is being processed and to access it
Right of rectification : to have inaccurate or incomplete data corrected
Right to erasure : obtaining the erasure of one's data in certain cases
Right to restriction of processing : obtaining a limitation of treatment in certain cases
Right to portability : receive your data in a structured format and transmit it to another controller
Right to object : to object to the treatment for reasons relating to one's particular situation
Right to withdraw consent : for processing based on consent
Right to define post-mortem directives : to define guidelines regarding the fate of one's data after death

To exercise these rights, the User can contact the Publisher:

By email: rgpd@ilemaurice.im
By mail: see Legal Notice page

The Publisher will respond within one month of receiving the request.

The User also has the right to lodge a complaint with the CNIL (National Commission for Information Technology and Civil Liberties): www.cnil.fr

10.9 Cookies

This Site uses cookies and similar technologies. For more information, please see the Privacy Policy page accessible from the Site (see footer).

10.10 Data Security

The Publisher implements appropriate technical and organizational measures to ensure the security of personal data and to protect it against destruction, loss, alteration, disclosure or unauthorized access.

ARTICLE 11 – COOKIES AND SIMILAR TECHNOLOGIES

11.1 Definition

A cookie is a small text file placed on the User's device when visiting the Site. It allows the collection of information relating to browsing.

11.2 Types of cookies used

The Site uses the following types of cookies:

Strictly necessary cookies essential for the Site to function
Performance cookies : collect information on the use of the Site (pages visited, errors encountered)
Functionality cookies : allow the user's choices to be remembered
Targeting cookies used to personalize content and ads

11.3 Purposes

Cookies are used for:

Ensuring the proper functioning of the Site
Facilitate navigation
Remember user preferences
To compile statistics on attendance and usage
Adapt the content to the interests
Enable sharing on social networks
Display targeted advertising

11.4 Cookie Management

The User can at any time choose to accept or refuse cookies via the cookie management banner on the Site.

He can also configure his browser to:

Accept all cookies
To be notified when a cookie is placed
Always refuse cookies

Disabling cookies may affect the optimal functioning of the Site.

11.5 Third-party cookies

The Site may use third-party services (Google Analytics, social networks, advertising) that place their own cookies. The Publisher has no control over these third-party cookies. You should consult the privacy policies of these third parties.

ARTICLE 12 – SITE CONTENT AND LIABILITY

12.1 Nature of the Content

The Site Content is provided for informational purposes only and is indicative only. The Publisher strives to provide accurate and up-to-date information, but does not guarantee the accuracy, completeness, timeliness, or relevance of the information disseminated.

12.2 Limitation of Liability

12.2.1 Information The Publisher cannot be held responsible:

Errors, inaccuracies or omissions in the information disseminated
Damages resulting from the use of, or inability to use, the Site
Decisions made based on information from the Site
Indirect, consequential or incidental damages

The User remains solely responsible for their use of the information on the Site.

12.2.2 Hyperlinks The Site may contain links to third-party websites. The Publisher has no control over these websites and accepts no responsibility for their content, availability, products or services.

Access to these sites is entirely at the User's own risk.

12.2.3 Availability The Publisher does not guarantee the continuous and uninterrupted availability of the Site. The Site may be temporarily inaccessible due to maintenance, technical failures, network problems, or any other cause beyond the Publisher's control.

The Publisher cannot be held responsible for damages resulting from the unavailability of the Site.

12.2.4 Viruses and Security The Publisher implements security measures to protect the Site. However, it cannot guarantee that the Site is free from viruses, malware, or other malicious elements.

The User is responsible for protecting their equipment and data. They must use up-to-date security software.

12.2.5 User Content The Publisher is not responsible for content provided by Users or Clients. Users or Clients are solely responsible for the legality, accuracy, and compliance of their content.

The Publisher reserves the right to remove any content that is manifestly illegal, contrary to these Terms and Conditions, or the subject of a legitimate claim.

12.2.6 Referencing For establishment listing services, the Publisher undertakes to publish the information provided by the Client, but does not guarantee:

A specific level of attendance or visibility
A specific ranking in search engines
Achieving commercial results

12.3 Force majeure

The Publisher cannot be held liable for the non-performance of its obligations in the event of force majeure, understood as any external, unforeseeable and irresistible event, such as, in particular:

Natural disasters
Fires, floods
Widespread power or telecommunications outages
Acts of war, riots, general strikes
Government or regulatory decisions
Major cyberattacks

In the event of force majeure, the Publisher's obligations are suspended for the duration of the event.

12.4 Compensation

The User agrees to indemnify and hold the Publisher harmless against any claim, action, loss or damage arising from:

By using the Site in a manner contrary to these Terms and Conditions of Use and Sale
Violation of third-party rights
From the provision of illegal or counterfeit content

ARTICLE 13 – GUARANTEES AND CONFORMITY (PAID SERVICES)

13.1 Guarantee of conformity

Paid services are provided in accordance with the specifications defined in the quote accepted by the Client.

In the event of non-conformity observed during acceptance testing, the Publisher undertakes to correct the reported defects within a reasonable timeframe.

13.2 Warranty against hidden defects

The Publisher guarantees the Client against any hidden defects affecting the services provided, in accordance with Articles 1641 et seq. of the Civil Code.

13.3 Exclusions

The warranty does not apply in the following cases:

Misuse of the service by the Client
Modification of the service by the Client or a third party without authorization
Failure to comply with the Publisher's recommendations
Force majeure
Provision by the Client of incorrect information or defective content

13.4 Warranty Limitation

The Publisher's liability is strictly limited to the amount actually paid by the Client for the service in question. The Publisher shall not be liable for indirect damages, data loss, business interruption, lost profits, or commercial losses.

ARTICLE 14 – TERMINATION

14.1 Termination by the Client

The Client may terminate recurring services with 30 days' notice by registered letter with acknowledgment of receipt, subject to compliance with the minimum commitment period.

The sums already paid remain the property of the Publisher in proportion to the period elapsed.

14.2 Termination by the Publisher

The Publisher may terminate the contract immediately and automatically, without notice or compensation, in the event of:

Non-payment of sums due
Violation of these Terms and Conditions of Use and Sale
Providing illegal content or content contrary to public order
Abusive or fraudulent behavior by the Client
Damage to the Publisher's reputation
Endangering the security or integrity of the Site

14.3 Effects of termination

In case of termination:

Content published on behalf of the Client is removed from the Site within 7 days.
The sums already paid for the past period remain the property of the Publisher.
The Client remains liable for the sums due until the effective date of termination.
The Publisher retains an archived copy of the content in accordance with its legal obligations.

The termination does not affect obligations that arose prior to its taking effect.

ARTICLE 15 – CLAIMS AND DISPUTES

15.1 Customer Service

For any complaints or questions, the User can contact customer service:

By email: service-client@ilemaurice.im
By mail: see Legal Notice page

The Publisher undertakes to process any complaint as quickly as possible and to provide a response within a maximum of 30 days.

15.2 Consumer Mediation

In accordance with Article L.612-1 of the Consumer Code, the consumer has the right to use a consumer mediator free of charge in order to resolve amicably any dispute between him and the Publisher.

Consumers can also submit their complaints via the online dispute resolution platform set up by the European Commission: https://ec.europa.eu/consumers/odr/

15.3 Applicable Law

These General Terms and Conditions of Use and Sale are governed by French law.

15.4 Dispute Resolution

In the event of a dispute arising from the interpretation or execution of these General Terms and Conditions of Use and Sale, the parties will endeavor to find an amicable solution.

In the absence of an amicable agreement within 30 days, and after exhaustion of the aforementioned legal remedies, the dispute will be brought before the competent courts.

For disputes with a consumer:

If the Client is domiciled in metropolitan France, Corsica or the French overseas departments and territories, the dispute falls under the jurisdiction of the court of the Client's place of residence or the Publisher's registered office.
The Client also has the option of bringing the matter before the court of the place of actual delivery of the service.

For disputes between professionals: The courts in the jurisdiction of the Publisher's registered office shall have sole jurisdiction, unless otherwise required by mandatory legal provision.

ARTICLE 16 – COPYRIGHT AND COUNTERFEITING

16.1 Protection

All elements of the Site (texts, images, videos, logos, layout, graphic charter, source code, databases) are protected by copyright, trademark law, database law and any other applicable intellectual property rights.

16.2 Counterfeiting

Any reproduction, representation, modification, publication, adaptation of all or part of the Site, by any means whatsoever, without prior written authorization from the Publisher, constitutes an act of infringement punishable under criminal and civil law.

16.3 Notification Procedure

If a User believes that content published on the Site infringes their intellectual property rights, they may notify the Publisher by providing:

His full contact details
A precise description of the disputed content and its location on the Site
Justification of his rights (proof of ownership)
A statement of good faith attesting to the accuracy of the information

The Publisher will review the request and take appropriate action as soon as possible.

ARTICLE 17 – CONFIDENTIALITY

17.1 Confidential Information

In the course of performing the services, each party may have access to confidential information about the other party.

All information, of whatever nature, communicated by one party to another, whether technical, commercial, financial, strategic or otherwise, is considered confidential.

17.2 Obligations

Each party agrees to:

Treat confidential information with the same degree of protection it applies to its own confidential information.
Do not disclose confidential information to third parties without prior written consent.
Limit access to confidential information to only those individuals who need to know it.
Do not use confidential information for purposes other than the performance of the contract.

17.3 Exceptions

The following information is not considered confidential:

Already public or falling into the public domain without breach of confidentiality
already known to the receiving party before their communication
Legitimately received from a third party not bound by a confidentiality obligation
Developed independently without the use of confidential information
The disclosure of which is required by law or a court order

17.4 Duration

The obligation of confidentiality takes effect from the first exchange of information and continues for the entire duration of the contractual relationship and for a period of 3 years after its termination.

ARTICLE 18 – COMMERCIAL REFERENCES

18.1 Use

Unless the Client objects in writing, the Publisher is authorized to mention the name, company name, logo and a brief description of the service provided in its commercial references, on its website, its communication materials and its responses to calls for tenders.

18.2 Opposition

The Client may object to this use at any time by sending a written request to the Publisher. The withdrawal will be effective within 15 days.

ARTICLE 19 – SUSPENSION AND MODERATION

19.1 Right of suspension

The Publisher reserves the right to temporarily or permanently suspend access to the Site or services, without prior notice or compensation, in the event of:

Violation of these Terms and Conditions of Use and Sale
Suspicious or fraudulent activity
Threat to the security or integrity of the Site
Content that is illegal, abusive, or contrary to public order
Non-payment of sums due
Judicial or administrative injunction

19.2 Moderation

The Publisher reserves the right to moderate, modify, or delete any content that:

This violates these Terms and Conditions of Use and Sale.
Is clearly unlawful
Infringes on the rights of third parties
It is defamatory, insulting, racist, discriminatory, and pornographic.
Subject to a legitimate claim
Damages the reputation of the Publisher or the Site

19.3 Information

The Publisher endeavors to inform the User concerned of the measures taken and their reasons, except where impossible or in case of emergency.

ARTICLE 20 – ASSIGNMENT OF THE CONTRACT

20.1 Prohibition for the Customer

The Client may not assign, transfer or subcontract all or part of its rights and obligations under these Terms and Conditions without the prior written consent of the Publisher.

20.2 Possibility for the Publisher

The Publisher may freely assign, transfer, or subcontract all or part of its rights and obligations, particularly in the event of restructuring, merger, acquisition, or sale of business. The Client will be informed of this.

ARTICLE 21 – PARTIAL INVALIDITY

If one or more provisions of these General Terms and Conditions are held to be invalid or declared as such pursuant to a law, regulation or as a result of a final decision of a competent court, the other provisions shall remain in full force and effect.

The parties will endeavor to replace the invalidated clause with a valid clause corresponding to the spirit and purpose of these General Terms and Conditions of Use and Sale.

ARTICLE 22 – NON-WAIVER

The failure of either party to enforce any right or provision of these Terms and Conditions shall not be construed as a waiver of such right or provision.

The Publisher's failure to exercise any right stipulated herein shall not constitute a waiver of its right to exercise that right subsequently.

ARTICLE 23 – ENTIRE AGREEMENT

These General Terms and Conditions of Use and Sale, together with any quotes, purchase orders and additional contractual documents, constitute the entire agreement between the parties and supersede all prior agreements, negotiations or discussions, whether written or oral.

No general terms and conditions of purchase or other document emanating from the Client may prevail over these General Terms and Conditions of Use and Sale, unless expressly agreed to in writing by the Publisher.

ARTICLE 24 – LANGUAGE

These Terms and Conditions are written in French. In the event of a translation into one or more foreign languages, only the French text shall prevail in the event of a dispute.

ARTICLE 25 – EVIDENCE

Computerized records, stored in the Publisher's computer systems under reasonable security conditions, will be considered as proof of communications, orders, validations and payments made between the parties.

Quotes, purchase orders and invoices are archived on a reliable and durable medium that can be produced as evidence.

ARTICLE 26 – NOTIFICATIONS

All notifications, formal notices and communications provided for in these Terms and Conditions must be made:

By email to the addresses provided during the ordering process or in the contractual documents.
By registered letter with acknowledgment of receipt to the postal addresses provided

Notifications are considered received:

For emails: the next business day after sending
For letters: on the date of first presentation indicated on the acknowledgement of receipt.

Each party agrees to inform the other of any changes to its contact details.

ARTICLE 27 – ACCESSIBILITY

27.1 Commitment

The Publisher strives to make the Site accessible to the widest possible audience, in accordance with applicable standards and norms.

27.2 Limitations

Despite all efforts, some features or content may not be fully accessible to all Users, particularly due to technologies used or content provided by third parties.

27.3 Reporting

If a User experiences accessibility difficulties, they are encouraged to contact the Publisher who will strive to provide an alternative solution or improvement.

ARTICLE 28 – MISCELLANEOUS PROVISIONS

28.1 Autonomy

The articles of these General Terms and Conditions of Use and Sale are independent of each other. The invalidity of one of them does not invalidate the others.

28.2 Titles

The article titles are inserted to facilitate reference and do not affect the meaning or interpretation of the General Terms and Conditions of Use and Sale.

28.3 Law applicable to international relations

For relationships with Clients located outside of France, these General Terms and Conditions of Use and Sale remain subject to French law, subject to the mandatory provisions of private international law and applicable international conventions.

ARTICLE 29 – CONTACT AND ASSISTANCE

For any questions, assistance or information regarding the Site and its services:

See Contact page or Legal Notices

The Publisher undertakes to respond as quickly as possible to legitimate requests from Users.

ARTICLE 30 – ENTRY INTO FORCE AND VERSIONS

30.1 Effective date

These General Terms and Conditions of Use and Sale come into effect on the date indicated at the top of the document.

30.2 Previous versions

These Terms and Conditions of Use and Sale cancel and replace all previous versions.

30.3 Consultation

The General Terms and Conditions of Use and Sale are accessible at any time on the Site and can be archived and printed by the User.

30.4 Modification

Any substantial modification of the Terms and Conditions will be communicated to registered Users or active Customers by email or notification on the Site.

Last updated: September 30, 2025

Version: 1.0

ACCEPTANCE

By using the website www.ilemaurice.im, the User acknowledges having read, understood and accepted without reservation these General Terms and Conditions of Use and Sale.

For any order of paid service, the Client confirms his express acceptance of these Terms and Conditions by signing the quote or by validating his order by any means provided for this purpose.